Aside from the culture differences, the external environment for that market is the most challenging in the FedEx family. With low barriers to entry, low margins, high ease of switching or substitution, office services is a tough place to make money. Factor in the lack of synergy with the rest of FedEx's operations, and they should do their best to cut costs and strengthen FedEx Office in order to sell it off or spin it off. Works Cited

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